The Library has meeting and study rooms, computers, wifi, and printing services available as well as mobile hotspots available for checkout. The Recreation & Senior Center also offers free wifi.
Food trucks with free food (donated by the food truck owners) for fire affected residents are on site Saturday and Monday (not Sunday) in the Recreation & Senior Center parking lot. For the schedule, visit LouisvilleCO.gov/MarshallFire.
Residents Without Water Service
The City’s Director of Public Works held a community meeting for residents without water on Thursday, explaining the process for testing and restoring water. While water is gradually being restored, bottled water and bulk water will continue to be made available. The Recreation and Senior Center continues to make showers available for free to anyone without water service. For the latest update, including an interactive sampling map, visit the City’s website LouisvilleCO.gov/MarshallFire.
Disaster Assistance Center
Starting Saturday, the Disaster Assistance Center (1755 S. Public Road in Lafayette) will open 9 AM to 5 PM, 7 days a week. The City of Louisville has met with hundreds of residents since the DAC opened. Due to staffing constraints, the City will no longer have staff at the DAC, but printed materials are available at the City’s table. Residents with questions should call the City’s Call Center (720) 824-3100 or email firstname.lastname@example.org. City staff will be available to answer questions Monday-Friday 9 AM to 3 PM at that number (including Martin Luther King Jr. Day). If you get the voice mail, please leave your name, your phone number, and your question and a staff member will call you back.
Frequently Asked Questions
The City has compiled a list of questions that our call center is frequently receiving. You can find the list of questions and answers on our website LouisvilleCO.gov/MarshallFire.
Marshall Fire Disaster Relief Donation & Resource Center
The Marshall Fire Disaster Relief Donation & Resource Center is now open at Flatirons Crossing Mall in the former Nordstroms store between Dick’s Sporting Goods and Macy’s. Individuals and families affected the fire can visit and collect resources daily between 9 AM and 7 PM. Please use west entrance, closer to Macy’s. Items available include clothing, food, kitchen and bathroom essentials, and much more.
Residents wanting to make donations to the center can visit between 9 AM and 4 PM daily and should use the north entrance. Check out the list of items accepted for donation. Donation priority items include: laundry detergent, new books (especially children’s books), feminine products, kitchen basic utensils (‘kitchen start up in a box’). To arrange a bulk donation, call (720) 574-2300.
Placard Collection at Ascent Church
Hours for Placard Collection at Ascent Church shift to 8 AM to 6 PM daily starting on Saturday, January 15. Placards are available for residents with properties that require access through a Checkpoint. Placards are also available for insurance adjusters and contractors working directly with impacted residents. Further details and a list of checkpoints can be found at LouisvilleCO.gov/MarshallFire.
Boulder County Call Center
The Boulder County Call Center (303-413-7730) will be closed Saturday and Sunday and will reopen Monday 9 AM to 3 PM .
The Debris Hotline (303-214-3203) is open between 9 AM and 7 AM every day (including the weekend and holiday Monday) for questions relating to the coordinated debris removal efforts by Boulder County, Louisville and Superior. Please note that residents are asked to complete the Right of Entry form to opt in or opt out of the debris removal by January 26.
FEMA Available at Louisville Home Depot for Repair, Rebuilding Advice Until January 18
Mitigation specialists from FEMA are on hand at Louisville Home Depot (1200 W Dillon Rd) to answer questions about home repair, ignition resistant construction, putting together supply kits, and hiring a contractor. The FEMA specialists will be available until Tuesday, Jan. 18 during the hours of 8 AM to 5 PM on Friday, Saturday, and Monday, 9 AM to 5 PM on Sunday, and 8 AM to 3 PM on Tuesday.
Monday is Martin Luther King Jr Day
Monday, January 17, is a public holiday so City Offices, the Library and Museum are closed to the public, but we assure you that the City is still working hard for you. On Monday, the Call Center will be staffed from 9 AM to 3 PM and residents are always welcome to email MarshallFire@LouisvilleCO.gov. The Recreation & Senior Center is open on Monday.
Coal Creek Golf Course and Police/Court Building remain closed until further notice.
City Council members are available to speak with residents and their phone numbers and email addresses are available on the City’s website LouisvilleCO.gov/CityCouncil. Residents may also email all of City Council at Council@louisvilleco.gov.